What this feature does
Workflow notifications can be sent to recipients who do not have access to BuildPass. This allows you to keep external stakeholders informed without giving them full platform access.
You can send notifications to:
External email addresses
External phone numbers for SMS messages
Project contacts such as HSRs, site managers, and clients
Project contacts can be selected directly within the workflow and their details can be edited inline.
This allows workflows to notify both internal users and external stakeholders when actions occur.
How to send notifications to external recipients
Log in to BuildPass Admin.
Open the workflow you want to edit.
Add or edit a Send Email or Send SMS action.
Enter the external email address or phone number in the recipient field.
Save the workflow.
Sending notifications to project contacts
You can also notify existing project contacts directly from a workflow.
Open the Send Email or Send SMS action in your workflow.
Select recipients from the available project contacts.
Edit contact details inline if required.
Project contacts can include:
HSRs
Site managers
Clients
Important to know
External recipients do not need a BuildPass account.
Notifications can be sent by email or SMS depending on the action used.
Project contact details can be edited inline when selecting recipients.
This feature allows workflows to notify stakeholders without giving them full BuildPass access.
Need help?
If you need assistance using this feature, use the black chat box in the bottom-right corner of BuildPass to contact our support team.